10 Key Questions You Need to Ask Your Pool Builder

There’s a lot to think about when it comes to swimming pools, and even at the end of the day, you’ll have to put a lot of confidence in whatever company you choose. It’s important to note that not every company prioritizes quality service.

To assist you to make the best decision, and provide your family the best they deserve, you should be aware of the key questions to ask any pool builder you want to give the job to.

If you’re not quite certain what makes the perfect pool design company, don’t worry. Below is a compiled list of key questions to ask before hiring a pool builder .

Learn How to Manage Your Pool and Hot Tub

Frustrated trying to keep your pool clear? Feeling confused about when to add the right chemicals? Get the perfect easy-to-use, illustrated ebook and video course today!

What question to ask a pool builder.

After you’ve decided on the design of your ideal pool, it’s time to get your hands dirty and start talking to pool builders. Here are the 10 leading questions you should ask your pool builder to ensure that the job is completed on time and professionally.

Do you hire qualified and dependable tradespeople to build your pools?

While most, if not all, businesses will technically hire qualified tradespeople, many will simply choose the cheapest option. It is common for businesses to obtain quotations from a multitude of separate subcontractors and then select the cheapest option.

This method frequently results in a serious communication breakdown and shoddy workmanship, which means the customer loses out. it is always advisable to research every subcontractor you may hire to ensure the highest quality of work.

How long have you as well as your company been in business under the current name and owners?

This is a question that shady pool builders despise because it is so simple to check out.

It’s all too common these days for anyone to start building pools, then run into financial difficulties, declare bankruptcy, and leave a slew of incomplete pools in people’s backyards.

Then, several months later, start a Fresh company with a different name and begin the process all over again.

 They may relocate to attempt to put their poor reputation behind them. However, they will sometimes open a new company properly next to the ashes of the previous one, hoping that most people will not realize that they ignored their previous clients.

Do you have any reviews that have been verified?

Requesting verified reviews from the pool contractor is a realistic way to determine whether you want to deal with this specific builder.

However, with a large number of verified reviews, a few of them skew to the extremes, while others are extremely favorable but don’t provide any actual incident of their hard work but rather just praise.

Get a general sense of the feedback and base your decision on your relationship with the pool builder.

Will my bank checks be made due to a business or personal account?

It can be hard to distinguish between bank accounts once the company name, as well as the principal’s name, is the same.

For instance, if the pool builder’s name is Johnny Smith and even the check is created out to “Johnny Smith,” he could cash the check at your bank but also avoid having to pay any state or perhaps federal income taxes. If the IRS uncovers this, you may face legal consequences.

If you issue a check to a company that is incorporated or perhaps has the principal’s name as just part of the company name, the bank must transfer the check-in to the pool builder’s checking account.

Do you offer post-construction maintenance?

After pool installation, regular maintenance is required. Chemicals in water must be properly balanced. In addition, at the beginning of summer and winter, several particular procedures must take place.

You can do it on your own, but it will take considerable time as well as expertise. If the company which installed the pool provides a maintenance service, you should seriously consider it.

They would then know how to keep as well as maintain the system because they installed it.

Are you an active participant of both the APSP as well as the BBB?

The Association of Pool as well as Spa Professionals (APSP) and the Better Business Bureau (BBB) expect all of their members to engage in ethical business practices.

The membership fees are not prohibitively expensive, so there is no justification for a genuine, ethical pool builder not to join.

The APSP develops pool industry construction standards, and its participants commit to adhering to those standards. Ideally, the pool builder ought to be able to display you a current “Certified Building Professional” certificate, which is the APSP’s highest level of certification.

When a pool builder is not an associate of both the BBB as well as the APSP, this would be a red flag that you should look elsewhere.

What kind of equipment do you use, and what kind of warranties and guarantees do you provide?

It’s a good idea to find out what kind of facilities the builders use, as well as what kind of warranties and also guarantees they may provide on that equipment.

Always compare companies, that is if one can boldly give you an overview of their equipment as well as what to do if anything breaks down, they’re likely a great choice.

Furthermore, ensure that they provide good guarantees on the equipment. Do your homework – look into the guarantees that other companies are providing but make sure that you get the most appropriate guarantee possible.

Do you have workers’ compensation and general liability insurance?

Most relevantly, can they Confirm they have insurance? Every reputable pool builder will have comprehensive insurance backup, from responsibility to compensation.

If a disaster or property destruction occurs when your pool is under construction, you’ll want to know that you’ll be fairly compensated.

Builders ought to be able to give copies of their responsibility for your property and worker’s compensation for the worker’s insurance policies, and you can even call their insurance agent to confirm coverage is in place.

Have you, your owners, your partners, or perhaps the office ever declared bankruptcy or gone out of business?

Though it may appear inappropriate, this is a critical question. The Building of a pool is a lengthy process that takes place in phases, and you must have confidence that perhaps the task will be completed.

If you don’t, you’ll be left with a half-finished pool and will have to pay a lot of money to have another company complete it for you.

If a company has formally declared bankruptcy or gone out of business, this should serve as a red flag. Most businesses will merely say no, and those that have been declared bankruptcy will tell you a narrative that is likely to be skewed.

Do some research on the pool builder (company) you intend to higher to ensure you are not dealing with counterfeiters.

How will I be kept up to date on the progress of the swimming pool project?

Inquire with the pool builder about the type of communication system that will be used during the project. Will they contact you each day or provide you with weekly updates?

This will keep you up to date with each phase of construction till the pool is installed as long as there is constant communication between each party.

Learn How to Manage Your Pool and Hot Tub

Frustrated trying to keep your pool clear? Feeling confused about when to add the right chemicals? Get the perfect easy-to-use, illustrated ebook and video course today!


By asking these ten questions before getting your fresh swimming pool installed, you will be able to relax during the construction phase knowing that everything is thoroughly considered.

You’ll soon be swimming as well as relaxing in your very own pool. Yet you will require to continue checking out to be sure everything is going as agreed.

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